Terms and Conditions
Welcome to InezVmakeup!
These Terms and Conditions apply to all makeup and hair services provided by InezVmakeup. By booking a service with InezVmakeup, you agree to the following terms and conditions.
TRAVEL
A travel fee is applicable to all off-site bookings (unless stated otherwise).
Clients must provide accurate travel and parking details to prevent delays and additional costs.
Travel is calculated by the time of the booking. If the travel time to your location or venue exceeds 2 hours, an overnight accommodation fee will apply. Parking costs are additional.
PUBLIC HOLIDAYS
We're pleased to accommodate clients during public holidays with no added charge.
EARLY MORNING START
6am: $50
5am: $65
4am: $80
DEPOSITS & PAYMENT
A 50% non-refundable deposit is required to secure your booking. No booking is confirmed until the deposit is received and no date will be held without a deposit.
Once your deposit has been received, an email or text confirming your appointment will be sent. The remaining balance of your invoice is due no later than 3 days prior to your appointment date.
Failure to complete the invoice payment by this date may result in InezVmakeup opting not to proceed with the services or attend the booking.
Deposits are non-refundable. However, credit options valid for three months before and after the booked event date may be offered for cancellations due to illness or other valid circumstances.
BOOKING CHANGES
Should you wish to add more services, we will do our best to accommodate this with the existing artist(s) or arrange additional artists if feasible.
Please note that reductions in services are not accepted once the booking is confirmed. You will be charged for the full amount as per the original invoice, regardless of any changes or cancellations to the number of services booked.
RESCHEDULING/POSTPONEMENT
Should you need to reschedule your booking, we can accommodate this by transferring your deposit to a new date within 3 months from the original date, subject to our availability.
If we are unavailable on your rescheduled date or the new date falls beyond 3 months, the deposit becomes non-refundable and non-transferable.
CANCELLATIONS & REFUNDS
Should you cancel your booking for any reason, excluding sickness or unforeseen circumstances, your deposit will be withheld as non-refundable.
Completed services are non-refundable. If you're unsatisfied with any aspect of the service, please communicate immediately to address and make necessary adjustments.
In the unlikely event that your artist/stylist from InezVmakeup is unable to attend to your booking due to sickness, injury, personal emergency, or any other circumstance beyond our control, we will do our best to find a replacement artist/stylist or refund 100% of the amount already.
LATE FEE & NO SHOW
If the client arrives more than 15 minutes late or fails to be at the agreed location/venue at the scheduled time without prior communication, a $50 late fee will be applied to the service.
InezVmakeup reserves the right to cancel your booking due to lateness, as it may impact other appointments scheduled for the day.
If the client fails to show up for the scheduled appointment (without notice), the client will be required to pay 100% of the invoiced amount.
InezVMakeup prides itself on reliability and clear communication. In the event of any unexpected circumstances on the day of your appointment, we will notify you promptly and take all reasonable steps to accommodate your needs. Should a last‑minute replacement be required, it will be arranged under our sole responsibility.
HEALTH & SAFETY
Clients are responsible for disclosing allergies or sensitivities to products prior to application.
QUOTES
All quotes are valid for 30 days.
PHOTOGRAPHS
As a creative business, our portfolio serves as a showcase for potential clients, displaying a range of styles. This involves featuring our work on social media platforms and our website.
InezVMakeup reserves the right to photograph or film your completed service for use in our portfolio, on social media, and for promotional purposes. You retain the right to withhold consent, please notify us in writing before or on the day of your appointment if you do not wish your images to be used.
DISCLAIMER
InezVmakeup is not responsible for delays caused by incorrect travel details, parking issues, or other factors outside our control.
A force majeure clause applies to cancellations caused by natural disasters, pandemics, or other extraordinary events beyond the reasonable control of InezVmakeup.
RIGHT TO CANCEL
InezVmakeup reserves the right to cancel any booking and provide email notification if the booking is in breach of our Terms and Conditions.